User Role Levels
Every Site Store Pro account is assigned one of four role levels. Roles determine which parts of the admin panel and customer-facing portal a user can access.Assign the Staff / Support Agent role to team members who handle customer service. They gain helpdesk and order access without the full system privileges of an Admin.
Registration & Verification
Site Store Pro supports two registration pathways. Each pathway handles identity verification differently.- Standard Password Registration
Guest Checkout & Account Conversion
Customers can complete a purchase without creating a password. Guests receive their order confirmation email and instant download links immediately after checkout, but they cannot log in directly — their account has no password set until they complete the conversion process. To convert a guest account into a full password account, the customer follows a two-step process:1
Verify email
The customer clicks the signed verification link included in their order confirmation email. This confirms ownership of the email address.
2
Set a password
The signed link routes the customer to
/account/set-password. They enter a new password, which converts the guest record into a fully authenticated account with complete login access.After conversion, the customer’s order history, download links, and ticket submissions are all retained and immediately accessible under their new account.
CMS Page Access Gating
You can restrict access to any CMS page using one or both of the built-in gate types. Gates are configured per page in the admin panel.Product Gate
Require a verified, paid purchase of a specific product before granting access to the page. Ideal for members-only content, course material, or digital downloads tied to a specific purchase.
Code Gate
Protect a page with a secret access code. Visitors see a lock screen and must enter the correct code to proceed. Useful for beta access, partner portals, or event-specific content.
Dual-Gate Behaviour
When you enable both a Product Gate and a Code Gate on the same page, Site Store Pro grants access if the visitor satisfies either condition — a verified purchase or a valid access code. You do not need to satisfy both.Post-Order Completion Redirects
After a customer completes an order, you can redirect them to a specific destination. Configure the destination in Admin → Products → Edit → Advanced Settings. The redirect field accepts three formats:Order Success and Order Confirmation Button Redirect Target
Each product’s completion redirect also supports a custom Button Label. The label text appears as the call-to-action button inside order confirmation, shipment, and download reminder emails, replacing the generic default button text.Secure UUID Magic Links
When a customer orders a product that has a completion redirect configured, Site Store Pro automatically generates a secure, UUID-based magic link tied to that order. Magic link URL format:How Magic Links Work
1
Link generated
Site Store Pro generates a secure magic link when the order is placed for a product with a completion redirect configured.
2
Link delivered
The UUID link is embedded in the order confirmation email as a call-to-action button and is included in any resent order emails.
3
Visitor redeems the link
When the visitor opens
/content-access/{uuid}, Site Store Pro validates the link, records the verified purchase in the visitor’s session, and redirects them to the protected content page.