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Welcome to the Site Store Pro Help Center. Whether you’re setting up your store for the first time, configuring payment gateways, building CMS pages, or managing customer support tickets, you’ll find step-by-step guidance here. Use the cards below to jump to the section most relevant to you, or follow the onboarding overview to get your store live quickly.

What is Site Store Pro?

Learn what Store Pro is, who it’s built for, and the full range of features available to you.

Quickstart Guide

Go from a fresh install to a working storefront in minutes with this step-by-step walkthrough.

Product Catalog

Add products, configure variants, upload images, and import inventory via CSV or XLSX.

Managing Orders

View, fulfill, and manage customer orders from the admin dashboard.

CMS & Pages

Build full-width pages, sidebar layouts, and nested sub-directories with the Site Builder.

Plugins

Extend your storefront with built-in display plugins or drop in your own external plugins.

Helpdesk & Tickets

Manage customer support tickets, staff queues, internal notes, and knowledge base articles.

Developer Installation

Find server requirements, environment configuration, and deployment guidance.

Get your store live

Follow these steps to move from a fresh Store Pro installation to an active, customer-ready storefront.
1

Log in and explore the admin panel

Navigate to /admin and sign in with your credentials. Take a few minutes to explore the main navigation — Shop, CMS, Settings, Languages, and Reports are all accessible from the sidebar.
2

Configure your store settings and payment gateway

Head to Admin → Global Settings to set your store name, currency, and contact details. Then go to Admin → Checkout → Processors to activate Stripe, Paddle, PayPal, or Test Mode so you can accept payments.
3

Add products and build your storefront pages

Create your first product under Admin → Shop → Products → New Product, complete with images, variants, and pricing. Use the CMS Site Builder to customize your homepage and any supporting pages.
4

Preview and launch

Visit /shop to preview your live storefront. When everything looks right, remove the demo content under Admin → Settings → Purge Demo Content and share your store URL with the world.