Site Store Pro Public Storefront Routes and URL Reference

This page lists every public-facing route in Site Store Pro. All routes are accessible without authentication unless noted otherwise.

Public Storefront & Cart

Route	Description
`GET /shop`	Paginated catalog with category drill-down and brand filter panels
`GET /section/{category_slug}`	Category-filtered product catalog
`GET /brands/{brand_slug}`	Brand-filtered product catalog
`GET /items/{seo_link}`	Individual product detail page
`GET /cart`	Shopping cart
`GET /checkout`	Checkout form — guest details entry
`GET /checkout/review`	Order review page with payment widget
`GET /checkout/success/{external_id}`	Post-purchase confirmation invoice
`GET /downloads/{orderDetail}/{token}`	Secure digital download — token-gated, tied to a specific order line item
`GET /cms-download/{id}`	CMS file delivery — no purchase required
`GET /cart/recommendations/{productId}`	Post-cart cross-sell intermediary page
`GET /{slug}`	Dynamic fallback CMS catch-all page view
`GET /category/{slug}`	CMS category archive landing page
`GET /tag/{slug}`	CMS tag archive landing page

The GET /{slug} catch-all route resolves last in the routing stack. Any named route takes priority — only unmatched slugs fall through to the CMS page lookup.

Customer Dashboard & Helpdesk

Route	Description
`GET /dashboard`	Customer dashboard — admins and agents (roles 3–5) are automatically redirected to `/admin/dashboard`
`GET /dashboard?tab=tickets`	Support tickets tab — view, filter, and track active and past ticket threads
`GET /dashboard?tab=orders`	Order history tab — expandable row accordion with inline invoices
`GET /dashboard?tab=downloads`	Digital downloads tab — expiration dates, remaining download count, secure links
`GET /tickets/create`	Submit a new support ticket
`GET /tickets/{id}`	Authenticated ticket thread view
`GET /tickets/view/{token}`	Guest ticket thread — tokenized link, no authentication required
`GET /kb`	Knowledge base landing page — category structure, search, and helpfulness ratings
`GET /kb/{seo_link}`	Individual knowledge base article
`GET /search`	Live search results page (pre-seeded CMS page powered by the Live Search plugin)
`GET /api/live-search-api?q={query}`	Live search JSON API — returns category badges, product thumbnails, and content snippets

The /tickets/view/{token} route is the guest ticket access path. It is included in all ticket notification emails so customers without accounts can still view and reply to their tickets.

Public API

Route	Description
`POST /forms/{slug}/submit`	Submit an embedded CMS form — no authentication required. The `{slug}` parameter accepts either the form’s text slug or its numeric ID.

CMS forms are embedded in pages using the [cms-form id={id}] shortcode. The submission endpoint is called automatically by the form’s built-in JavaScript handler — no custom code required.

Route Notes

Secure Digital Downloads

GET /downloads/{orderDetail}/{token} enforces token-gated access:

The token is unique to the order line item and generated at purchase time
Downloads respect expiration dates and remaining download count limits configured in the admin panel
Expired or exhausted download links return a 403 response

Live Search API

GET /api/live-search-api?q={query} returns a JSON payload including:

Matched products with thumbnail images
Category badge labels
CMS page snippets
Relevance-sorted results

This endpoint powers the /search results page and can be queried directly for headless or custom search integrations.

Routes Reference

Shortcode Reference

Site Store Pro Public Storefront Routes and URL Reference

Public Storefront & Cart

Customer Dashboard & Helpdesk

Public API

Route Notes

Secure Digital Downloads

Live Search API

​Public Storefront & Cart

​Customer Dashboard & Helpdesk

​Public API

​Route Notes

​Secure Digital Downloads

​Live Search API

Public Storefront & Cart

Customer Dashboard & Helpdesk

Public API

Route Notes

Secure Digital Downloads

Live Search API