> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sitestorepro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Site Store Pro: Your Laravel eCommerce Platform

> Discover what Site Store Pro is, who it's designed for, and the powerful built-in features that help you run and grow your online store.

Site Store Pro is a full-featured e-commerce platform built on Laravel 13, designed for store owners and administrators who need a complete, production-ready solution without stitching together third-party services. From product catalog management and promotions to a built-in helpdesk and AI-powered translations, Site Store Pro gives you every tool you need to run a professional online store from a single, unified admin panel.

## Core feature areas

Explore the major capabilities available to you in Site Store Pro:

<CardGroup cols={2}>
  <Card title="Product Catalog" icon="box-open" href="/catalog/products">
    Manage products with dependent variants, bulk CSV/XLSX import, image galleries, and six configurable page layout options including video-first displays.
  </Card>

  <Card title="Promotions Engine" icon="tag" href="/pricing/discounts">
    Create seven types of promotions: coupon codes, BOGO offers, category and brand discounts, and preferred customer tiers — all configurable from the admin panel.
  </Card>

  <Card title="Payment Gateways" icon="credit-card" href="/orders/payment-gateways">
    Accept payments through Stripe, Paddle, or PayPal. Use Test Mode during development. All gateways include full webhook support for reliable order processing.
  </Card>

  <Card title="Digital Downloads" icon="download" href="/orders/digital-downloads">
    Deliver digital products through two engines: order-based gated downloads that unlock after purchase, and CMS-embedded asset downloads within your pages.
  </Card>

  <Card title="CMS Site Builder" icon="file-lines" href="/cms/pages">
    Build and manage storefront pages with full-width, sidebar, and nested sub-directory slug layouts. Gate page access by product purchase or entry code.
  </Card>

  <Card title="Plugins" icon="puzzle-piece" href="/cms/plugins">
    Extend your storefront with seven built-in display plugins or drop in external plugins. No code changes required to activate or configure them.
  </Card>

  <Card title="Helpdesk" icon="headset" href="/helpdesk/support-tickets">
    Handle customer support with a built-in ticket system, staff queues, internal notes, and knowledge base articles that agents can cross-link directly in replies.
  </Card>

  <Card title="Multi-Language & Translations" icon="language" href="/setup/languages">
    Serve your store in multiple languages. Use the AI-powered bulk translation pipeline (OpenAI) to translate your entire catalog and CMS content in one pass.
  </Card>

  <Card title="Analytics & Reports" icon="chart-line" href="/analytics/reports">
    Track cart conversion rates, product performance, and customer lifetime spend from the built-in e-commerce analytics dashboard.
  </Card>

  <Card title="Admin & User Roles" icon="users" href="/admin-overview">
    Manage your team with distinct role levels for customers, administrators, and support staff — each with appropriately scoped access to the admin panel.
  </Card>
</CardGroup>

## Key storefront routes

Once your store is running, your customers interact with it through these primary URLs:

| Route               | Purpose                                  |
| ------------------- | ---------------------------------------- |
| `/`                 | Homepage (dynamic CMS page, slug `home`) |
| `/shop`             | Full product catalog                     |
| `/items/{seo_link}` | Individual product detail page           |
| `/kb`               | Customer-facing knowledge base           |
| `/tickets/create`   | Support ticket submission form           |

Your admin panel is always available at `/admin`.