> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sitestorepro.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Navigating the Site Store Pro Admin Dashboard
> Learn how the Site Store Pro admin panel is organized, what each navigation section contains, and how user roles control access for your team.
The Site Store Pro admin panel is your central command center for every aspect of your store. You access it at `/admin` by logging in with an admin-level account. The layout is built around a persistent left-hand sidebar that groups related tools into clearly named sections — everything from product and order management to CMS content, language settings, and analytics lives here, no tab-switching or separate tools required.
## Admin navigation sections
The sidebar organizes your tools into five primary sections. Here's what you'll find in each one:
Manage your product catalog, view and fulfill orders, track inventory levels, and moderate customer reviews. This is where your day-to-day store operations live.
Build and edit storefront pages with the Site Builder, manage display plugins, handle digital download assets, and create forms. Full-width, sidebar, and nested slug layouts are all supported.
Configure store-wide options including your store name, currency, payment processors, checkout behavior, email templates, SEO defaults, and tax rules.
Add languages, manage translation strings, and run the AI-powered bulk translation pipeline to translate your catalog and CMS content automatically via OpenAI.
Review e-commerce analytics including cart conversion rates, product performance metrics, and customer lifetime spend. Use these insights to guide your merchandising and marketing decisions.
## Shop section breakdown
The **Shop** section contains four subsections you'll use most frequently:
| Subsection | What it contains |
| ------------- | -------------------------------------------------------------------------------- |
| **Products** | Create, edit, and deactivate products; manage variants, images, and page layouts |
| **Orders** | View all orders, update fulfillment status, issue refunds, and manage downloads |
| **Inventory** | Track stock levels, set low-stock thresholds, and adjust quantities |
| **Reviews** | Moderate customer reviews, publish or reject submissions, and respond publicly |
## CMS section breakdown
The **CMS** section powers everything on your storefront that isn't a product or order:
| Subsection | What it contains |
| ------------- | ------------------------------------------------------------------------------------------------------------ |
| **Pages** | Site Builder for full-width, sidebar, and nested sub-directory slug pages; access gating by purchase or code |
| **Plugins** | Activate and configure the seven built-in display plugins; add external drop-in plugins |
| **Downloads** | Manage CMS-embedded asset downloads separate from order-gated product downloads |
| **Forms** | Create and manage custom forms that can be embedded on any CMS page |
## User roles
Site Store Pro uses numeric role levels to control what each user can access. Assign roles carefully — admin-level access grants full control over your store configuration and data.
| Role | Level | Access |
| ------------------------- | ----- | ---------------------------------------------------------------------------------------------------------- |
| **Customer** | 1 | Storefront only — shopping, account management, ticket submission, and download access based on purchases |
| **Admin** | 3 | Full access to the entire admin panel, including settings, user management, and all shop and CMS tools |
| **Staff / Support Agent** | 4 | Scoped admin access focused on the helpdesk — ticket queues, internal notes, and knowledge base management |
You manage user roles from **Admin → Settings → Users**. When you create a staff account for a support agent, set their role to **4** so they can work in the helpdesk without accessing sensitive store settings.
Before you go live, remove the demo content that ships with a fresh Site Store Pro installation. Navigate to **Admin → Settings → Purge Demo Content** and confirm the purge. This clears sample products, orders, CMS pages, and tickets so your store starts clean. Make sure you've added your own real content first — the purge cannot be undone.